A little old lady called her local bank but was connected to the bank’s call center instead.
Old Lady:
“Is that the High Street branch?”
Operator:
“No, madam. The bank now handles telephone calls centrally.”
Old Lady:
“Well, I really need to speak to someone at the branch.”
Operator:
“If you tell me what you need, I’m sure I can help you.”
Old Lady:
“I don’t think you can, young man. I need to speak to the branch.”
The operator insisted.
Operator:
“There’s nothing the branch can help you with that I can’t handle here.”
The old lady sighed.
Old Lady:
“Very well, then. Could you just check the counter for me? Did I leave my gloves there when I came in this morning?”